:root {
  --bg: #f7f7f5;
  --fg: #1a1a1a;
  --muted: #6b6b6b;
  --border: #e2e2dc;
  --accent: #2563eb;
  --vip: #b91c1c;
  --vip-repeat: #7e22ce;
  --warm: #d97706;
  --cold: #475569;
  --ok: #16a34a;
}
* { box-sizing: border-box; }
html, body { margin: 0; padding: 0; }
body {
  font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", system-ui, sans-serif;
  background: var(--bg);
  color: var(--fg);
  font-size: 14px;
  line-height: 1.5;
}
a { color: var(--accent); text-decoration: none; }
a:hover { text-decoration: underline; }
.muted { color: var(--muted); }
.error { background: #fee2e2; color: #991b1b; padding: 8px 12px; border-radius: 6px; margin-bottom: 12px; }
.ok    { background: #dcfce7; color: #166534; padding: 8px 12px; border-radius: 6px; margin-bottom: 12px; }

table.users td.actions { display: flex; gap: 8px; flex-wrap: wrap; align-items: center; }
table.users td.actions details { display: inline-block; }
table.users td.actions details summary { cursor: pointer; padding: 4px 10px; background: #f1f5f9; border-radius: 4px; font-size: 12px; }
table.users td.actions details[open] summary { background: var(--accent); color: #fff; }
table.users td.actions details form { display: flex; gap: 4px; margin-top: 6px; }
table.users td.actions details input { padding: 4px 6px; border: 1px solid var(--border); border-radius: 4px; font-size: 12px; }
table.users td.actions details button { padding: 4px 10px; background: var(--accent); color: #fff; border: 0; border-radius: 4px; cursor: pointer; font-size: 12px; }
.ghost-btn  { padding: 4px 10px; background: #f1f5f9; color: var(--fg); border: 0; border-radius: 4px; cursor: pointer; font-size: 12px; }
.ghost-btn:hover { background: #e2e8f0; }
.danger-btn { padding: 4px 10px; background: #fee2e2; color: var(--vip); border: 0; border-radius: 4px; cursor: pointer; font-size: 12px; }
.danger-btn:hover { background: #fecaca; }

.new-user { margin-top: 32px; padding: 20px; background: #fff; border-radius: 8px; border: 1px solid var(--border); max-width: 480px; }
.new-user label { display: block; margin: 10px 0; }
.new-user input, .new-user select { width: 100%; padding: 6px 10px; border: 1px solid var(--border); border-radius: 6px; font-size: 14px; }
.new-user button { margin-top: 10px; padding: 8px 16px; background: var(--accent); color: #fff; border: 0; border-radius: 6px; cursor: pointer; font-weight: 600; }

.topbar {
  display: flex; align-items: center; justify-content: space-between;
  padding: 10px 20px; background: #fff; border-bottom: 1px solid var(--border);
}
.topbar .brand { font-weight: 700; color: var(--fg); }
.topbar nav { display: flex; gap: 16px; align-items: center; }
.topbar .who { color: var(--muted); }

main { padding: 24px; max-width: 1400px; margin: 0 auto; }
footer { padding: 16px 24px; color: var(--muted); border-top: 1px solid var(--border); margin-top: 40px; }

h1 { font-size: 22px; margin: 0 0 12px; }
h2 { font-size: 16px; margin: 24px 0 8px; }

.login-card {
  max-width: 360px; margin: 80px auto; background: #fff;
  padding: 32px; border-radius: 8px; border: 1px solid var(--border);
}
.login-card label { display: block; margin: 12px 0; }
.login-card input { width: 100%; padding: 8px 10px; font-size: 14px; border: 1px solid var(--border); border-radius: 6px; }
.login-card button { width: 100%; margin-top: 12px; padding: 10px; background: var(--accent); color: #fff; border: 0; border-radius: 6px; cursor: pointer; font-weight: 600; }

.filters { display: flex; flex-wrap: wrap; gap: 8px; margin: 12px 0; }
.filters input, .filters select { padding: 6px 8px; font-size: 13px; border: 1px solid var(--border); border-radius: 6px; background: #fff; }
.filters button { padding: 6px 12px; background: var(--accent); color: #fff; border: 0; border-radius: 6px; cursor: pointer; }
.filters .ghost { padding: 6px 12px; color: var(--muted); }

table { width: 100%; border-collapse: collapse; background: #fff; border-radius: 8px; overflow: hidden; border: 1px solid var(--border); }
th, td { padding: 8px 10px; text-align: left; border-bottom: 1px solid var(--border); font-size: 13px; vertical-align: top; }
th { background: #fafaf7; font-weight: 600; color: var(--muted); white-space: nowrap; }
th .th-sort { color: var(--muted); display: inline-block; padding: 2px 0; }
th .th-sort:hover { color: var(--accent); text-decoration: none; }
th .th-sort.active { color: var(--fg); }
tr:last-child td { border-bottom: 0; }
table.leads tr:hover td { background: #fafaf3; }

.tier { display: inline-block; padding: 2px 8px; border-radius: 999px; font-size: 11px; font-weight: 600; }
.tier-VIP-RECORRENTE { background: #f3e8ff; color: var(--vip-repeat); }
.tier-VIP { background: #fee2e2; color: var(--vip); }
.tier-QUENTE-PACOTE { background: #fef3c7; color: var(--warm); }
.tier-QUENTE-ATIVO  { background: #fef9c3; color: #a16207; }
.tier-FRIO-REATIVAR { background: #e2e8f0; color: var(--cold); }
.tier-PADRAO        { background: #f1f5f9; color: var(--muted); }

.status { display: inline-block; padding: 2px 6px; border-radius: 4px; font-size: 11px; }
.status-pendente      { background: #f1f5f9; color: var(--muted); }
.status-chamado       { background: #dbeafe; color: #1e40af; }
.status-interessado   { background: #fef3c7; color: #92400e; }
.status-fechado       { background: #dcfce7; color: var(--ok); }
.status-nao_atendeu   { background: #f3f4f6; color: #4b5563; }
.status-sem_interesse { background: #fee2e2; color: var(--vip); }

.pager { display: flex; gap: 12px; align-items: center; margin: 16px 0; }

.lead-detail { background: #fff; padding: 24px; border-radius: 8px; border: 1px solid var(--border); max-width: 720px; }
.lead-detail dl { display: grid; grid-template-columns: 200px 1fr; gap: 6px 16px; margin: 16px 0; }
.lead-detail dt { color: var(--muted); }
.lead-detail dd { margin: 0; }
.status-form textarea { width: 100%; font-family: inherit; padding: 6px 8px; border: 1px solid var(--border); border-radius: 6px; }
.status-form select { padding: 6px 8px; border: 1px solid var(--border); border-radius: 6px; }
.status-form button { margin-top: 10px; padding: 8px 16px; background: var(--accent); color: #fff; border: 0; border-radius: 6px; cursor: pointer; font-weight: 600; }
.history ul { list-style: none; padding: 0; margin: 0; }
.history li { padding: 6px 0; border-bottom: 1px solid var(--border); font-size: 13px; }

table.audit time { font-family: ui-monospace, monospace; color: var(--muted); }
/* Party CRM workspace */
:root { --bg:#f5f6f8; --fg:#202733; --muted:#606c7a; --border:#e0e5eb; --accent:#255e55; }
body { font-size:15px; }
button,input,select,textarea { font:inherit; }
button,.button { min-height:42px; padding:10px 16px; border-radius:8px; border:1px solid var(--border); background:#fff; color:var(--fg); cursor:pointer; font-weight:600; display:inline-flex; align-items:center; justify-content:center; gap:8px; text-decoration:none; }
button:hover,.button:hover { filter:brightness(.96); text-decoration:none; }
button.primary,.button.primary { background:var(--accent); color:#fff; border-color:var(--accent); }
button.secondary,.button.secondary { background:#f5f7f8; color:var(--fg); }
button.whatsapp,.button.whatsapp { background:#e4f3e9; border-color:#bddbc9; color:#1b6340; }
a { color:var(--accent); }
input:not([type=checkbox]),select,textarea { width:100%; min-height:42px; padding:10px 12px; border:1px solid #cfd7df; border-radius:7px; background:#fff; color:var(--fg); }
textarea { line-height:1.55; resize:vertical; }
textarea[readonly] { background:#f7f9fa; }
label { display:block; font-size:13px; font-weight:600; margin:12px 0; }
label>input,label>select,label>textarea { margin-top:6px; }
label.check { display:flex; align-items:flex-start; gap:9px; font-weight:400; line-height:1.5; }
label.check input { margin:3px 0 0; width:17px; height:17px; flex:none; }
.check.inline { display:inline-flex; margin-right:12px; }
fieldset { border:1px solid var(--border); border-radius:8px; }
:focus-visible { outline:3px solid #db9735; outline-offset:3px; }
.sr-only { position:absolute; width:1px; height:1px; overflow:hidden; clip:rect(0,0,0,0); }
.skip-link { position:fixed; top:-70px; background:#fff; padding:10px; z-index:10; }.skip-link:focus { top:4px; }
.topbar { padding:17px 32px; min-height:73px; }.topbar .brand { display:flex; gap:9px; align-items:center; font-size:18px; letter-spacing:-.6px; }.brand small { margin-left:9px; border-left:1px solid var(--border); padding-left:15px; color:var(--muted); font-weight:400; letter-spacing:0; font-size:13px; }
.brand-mark { display:inline-flex; background:#e6eee9; color:var(--accent); border-radius:10px; width:34px; height:34px; align-items:center; justify-content:center; font-weight:800; }.brand-mark span { color:#c18030; }
.account { display:flex; align-items:center; gap:18px; font-size:13px; }.account form { margin:0; }.text-button { border:0; background:transparent; padding:4px; min-height:36px; color:var(--accent); font-weight:500; }
.main-nav { background:#fff; display:flex; align-items:center; padding:0 32px; gap:27px; border-bottom:1px solid var(--border); }.main-nav>a { color:var(--muted); padding:17px 0; border-bottom:3px solid transparent; font-size:14px; }.main-nav>a.active { color:var(--accent); border-color:var(--accent); font-weight:700; }.main-nav>.capture-link { margin-left:auto; color:var(--accent); font-weight:600; }
main { padding:32px; max-width:1600px; min-height:70vh; }h1 { font-size:30px; font-weight:650; letter-spacing:-.9px; line-height:1.2; margin:0 0 10px; }h2 { font-size:17px; margin:0 0 10px; letter-spacing:-.25px; }h3 { font-size:16px; }p { margin:8px 0; }.eyebrow { font-size:10px; font-weight:700; color:var(--accent); letter-spacing:1.5px; margin:0 0 12px; }.small { font-size:12px; }
.page-heading { display:flex; align-items:center; justify-content:space-between; gap:24px; margin:8px 0 28px; }.page-heading p.muted { font-size:14px; }.panel { background:#fff; border:1px solid var(--border); border-radius:12px; padding:23px; margin-bottom:20px; box-shadow:0 2px 3px #182e3a03; }
.metrics { display:grid; grid-template-columns:repeat(4,minmax(0,1fr)); gap:15px; margin-bottom:25px; }.metrics.three { grid-template-columns:repeat(3,minmax(0,1fr)); }.metric { background:#fff; border:1px solid var(--border); border-radius:10px; padding:19px 21px; }.metric>span { font-size:12px; color:var(--muted); display:block; }.metric>strong { font-size:30px; display:block; margin:7px 0 0; font-weight:650; letter-spacing:-.6px; }.metric small { color:var(--muted); font-size:11px; }
.section-heading { display:flex; justify-content:space-between; align-items:center; gap:16px; margin-bottom:15px; }.section-heading p { margin:0; font-size:12px; }.number { padding:2px 8px; background:#edf1ef; color:var(--accent); border-radius:6px; font-size:12px; vertical-align:middle; font-weight:600; }
.filters { align-items:center; gap:9px; margin:18px 0; }.filters label { margin:0; max-width:200px; }.filters .search-label { flex:1; max-width:none; min-width:200px; }.filters input,.filters select { padding:10px 12px; font-size:13px; margin:0; }.filters button { background:#fff; color:var(--accent); border:1px solid var(--border); }.filters>a { padding:8px; font-size:12px; }
.queue-grid { display:grid; grid-template-columns:repeat(2,minmax(0,1fr)); gap:12px; }.queue-card { display:block; color:var(--fg); border:1px solid var(--border); background:#fff; border-radius:9px; padding:16px; min-width:0; }.queue-card:hover { border-color:#a6bfb5; text-decoration:none; background:#fcfdfc; }.queue-card.selected { border-color:var(--accent); background:#f0f7f3; box-shadow:inset 3px 0 var(--accent); }.card-top { display:flex; align-items:flex-start; justify-content:space-between; gap:12px; }.card-top strong { font-size:14px; }.queue-card p { font-size:13px; color:#485666; }.card-meta { display:flex; justify-content:space-between; gap:8px; font-size:11px; color:var(--muted); }.countdown { display:block; margin-top:3px; font-size:11px; color:var(--muted); }.badge { display:inline-block; white-space:nowrap; border-radius:5px; background:#f0f2f5; color:#4e5a69; padding:3px 7px; font-size:10px; font-weight:600; }.stage-em_contato { background:#e9f0fb; color:#365c91; }.stage-qualificado,.stage-proposta { background:#fff0d9; color:#8c6023; }.stage-aguardando_sinal { background:#efe7fc; color:#68469b; }.stage-confirmado { background:#e2f2e9; color:#286346; }.stage-perdido { background:#fbe9e6; color:#963f36; }.task-line { padding-top:11px; margin-top:11px; border-top:1px solid #edf0f3; font-size:12px; }.task-line time { display:block; padding-left:14px; color:var(--muted); font-size:11px; margin-top:3px; }
.empty { padding:35px; text-align:center; grid-column:1/-1; color:var(--muted); }.empty>span { display:inline-flex; width:42px; height:42px; border-radius:50%; background:#e7f1eb; color:var(--accent); justify-content:center; align-items:center; }.empty a { display:inline-block; margin-top:14px; }
.workspace-heading { display:flex; justify-content:space-between; font-size:12px; margin-bottom:18px; }.workspace { display:grid; grid-template-columns:310px minmax(0,1fr); gap:24px; align-items:start; }.queue-sidebar { position:sticky; top:15px; max-height:calc(100vh - 30px); overflow:auto; padding-right:6px; }.queue-sidebar .queue-card { margin-bottom:10px; padding:14px; }.queue-sidebar .card-top { flex-wrap:wrap; gap:6px; }.queue-sidebar h2 { font-size:13px; color:var(--muted); }.conversation { min-width:0; }.conversation h1 { font-size:27px; }.family-chips { display:flex; flex-wrap:wrap; gap:7px; margin:16px 0; }.family-chips>span { background:#f2f5f7; border-radius:6px; padding:6px 9px; font-size:12px; }.commitment { border-left:3px solid #88ad99; padding:9px 14px; background:#f5f9f6; margin:20px 0 15px; }.commitment span { display:block; font-size:9px; font-weight:700; letter-spacing:1px; color:var(--muted); }.commitment strong { display:block; font-size:14px; margin:4px 0; }.commitment time { font-size:12px; color:var(--muted); }
.form-grid { display:grid; grid-template-columns:repeat(2,minmax(0,1fr)); gap:0 15px; }.form-actions,.message-actions { display:flex; gap:9px; align-items:center; flex-wrap:wrap; margin-top:12px; }.template-switch { display:flex; gap:12px; align-items:end; margin-bottom:14px; }.template-switch label { margin:0; flex:1; }.detail-columns,.capture-layout { display:grid; grid-template-columns:repeat(2,minmax(0,1fr)); gap:20px; }.detail-columns .panel { min-width:0; }.detail-columns .form-grid { grid-template-columns:1fr; }.next-action { background:#f8faf9; padding:0 12px; border-radius:8px; border:1px solid #e3ece6; margin:14px 0; }.snooze { display:flex; align-items:center; gap:12px; font-size:12px; margin-bottom:10px; }
details { border-top:1px solid var(--border); padding:15px 0; }details.panel { padding:20px; }summary { cursor:pointer; font-size:13px; font-weight:600; }summary .muted { display:inline-block; font-size:11px; margin-left:8px; }
.timeline { padding:0 0 0 15px; margin:20px 0 0; list-style:none; }.timeline li { position:relative; padding:0 0 22px 22px; border-left:1px solid var(--border); }.timeline-dot { position:absolute; width:9px; height:9px; border-radius:50%; background:#91ad9e; left:-5px; top:5px; }.timeline .card-top strong { font-size:12px; }.timeline time,.timeline small { font-size:10px; color:var(--muted); }.timeline p { font-size:13px; white-space:pre-wrap; overflow-wrap:anywhere; }.report-row { display:flex; justify-content:space-between; gap:14px; padding:12px 0; border-bottom:1px solid var(--border); font-size:13px; }
.pipeline { display:flex; gap:16px; overflow-x:auto; align-items:flex-start; padding-bottom:18px; }.pipeline-column { background:#edf0f2; padding:15px; border-radius:10px; flex:0 0 280px; }.pipeline-column>h2 { font-size:13px; display:flex; justify-content:space-between; }.pipeline-column .queue-card { margin-top:10px; }.notice { padding:13px 16px; border-radius:8px; border:1px solid var(--border); margin-bottom:16px; font-size:13px; }.notice.error { background:#fff0ed; border-color:#efc9c2; color:#913e32; }.notice.ok { background:#eef8f0; border-color:#c6e1ce; color:#285f3d; }.notice.warning { background:#fff6e9; border-color:#efd8b6; color:#7f591c; }.danger-text { color:#a14438; }.danger-btn { min-height:42px; padding:10px 14px; }.pager { justify-content:center; }.pager a { padding:6px 12px; }footer { display:flex; justify-content:space-between; font-size:11px; }#toast { position:fixed; bottom:24px; left:50%; transform:translateX(-50%); padding:13px 22px; background:#243f36; color:#fff; border-radius:9px; z-index:20; box-shadow:0 4px 20px #0002; }
@media(min-width:1250px) { .detail-columns .form-grid { grid-template-columns:repeat(2,minmax(0,1fr)); } }
@media(max-width:900px) { main { padding:20px; }.workspace { grid-template-columns:230px minmax(0,1fr); gap:16px; }.detail-columns,.capture-layout { grid-template-columns:1fr; gap:0; }.metrics { grid-template-columns:repeat(2,minmax(0,1fr)); }.queue-grid { grid-template-columns:1fr; }.main-nav { gap:19px; padding:0 20px; }.main-nav>.capture-link { font-size:0; }.main-nav>.capture-link::after { content:'＋'; font-size:20px; }.topbar { padding:14px 20px; } }
@media(max-width:650px) { main { padding:18px 12px; }.topbar { padding:12px; }.brand small { display:none; }.account { gap:10px; font-size:11px; }.account>span { display:none; }.main-nav { padding:0 12px; gap:0; justify-content:space-between; }.main-nav>a { font-size:12px; padding:14px 3px; }.main-nav>.capture-link { margin-left:0; }h1 { font-size:25px; }.page-heading { align-items:flex-start; margin-bottom:20px; }.page-heading>.button { display:none; }.panel { padding:17px; }.metric { padding:15px; }.metric>strong { font-size:25px; }.metric>span { font-size:11px; }.metrics { gap:9px; }.metrics.three { grid-template-columns:1fr; }.workspace { display:block; }.queue-sidebar { display:none; }.workspace-heading { flex-wrap:wrap; gap:8px; }.form-grid { grid-template-columns:1fr; gap:0; }.template-switch { flex-wrap:wrap; }.template-switch label { min-width:180px; }.card-top { flex-wrap:wrap; }.family-header .card-top { flex-wrap:nowrap; }.conversation h1 { font-size:23px; }.pipeline { display:block; }.pipeline-column { margin-bottom:15px; }.filters label,.filters .search-label { max-width:none; min-width:0; flex:1 1 130px; }.filters .search-label { flex-basis:100%; }footer { padding:18px 12px; flex-direction:column; gap:5px; }.timeline time { display:block; }.timeline .card-top { gap:3px; }.message-actions .button { flex:1; }.main-nav>a.active { border-bottom-width:3px; } }
[hidden] { display:none !important; }